Privacy Policy

1. Who we are

FloNodes ("FloNodes," "we," "us," or "our") provides websites, AI chat, review management and related marketing systems for local businesses. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

2. Information we collect

We collect information you provide directly, such as your name, business name, email address, phone number and any details you share through our contact and onboarding forms. We also collect basic technical information automatically, such as your browser type, device information, pages visited and how you interact with our site, typically through cookies or similar analytics tools.

3. How we use your information

We use the information we collect to:

• — Respond to inquiries and schedule growth audit calls
• — Build, operate and support the systems we provide to clients
• — Send appointment confirmations, updates and account-related messages
• — Improve our website and services
• — Meet legal and regulatory obligations

We do not sell your personal information.

4. SMS & text messaging (A2P 10DLC)

If you provide your phone number and opt in to receive text messages from FloNodes or from a business using FloNodes' systems, you consent to receive SMS messages related to appointments, follow-ups and account updates.

• — Message and data rates may apply.
• — Message frequency varies based on your interactions.
• — You can opt out at any time by replying STOP to any message.
• — Reply HELP for assistance.
• — Carriers are not liable for delayed or undelivered messages.

Mobile phone numbers and SMS consent are never shared with third parties for marketing purposes.

5. Cookies & analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve performance. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

6. Sharing your information

We may share information with service providers who help us operate our website and systems (such as hosting, scheduling and communications tools), and only to the extent necessary for them to perform those services. We may also disclose information if required by law or to protect our rights.

7. Data retention & security

We retain information for as long as needed to provide our services and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing communications at any time. To make a request, contact us using the details below.

9. Children's privacy

Our website and services are intended for business owners and are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact us

Questions about this policy or your information can be sent to hello@flonodes.com or through our contact form.